Effective Date: 16/06/2025
Thank you for shopping with Ornatique Premium Jewellery. We’re committed to delivering your order safely, quickly, and with care.
📍 Shipping Locations
We currently ship across India. International shipping is not available at this time.
⏳ Order Processing Time
Orders are processed within 1–3 business days, excluding Sundays and public holidays. You will receive an email or WhatsApp confirmation once your order is dispatched.
🚚 Delivery Time & Charges
- Standard Delivery (3–7 business days): ₹49
(Free for orders above ₹599)
We offer these options on all our products, which are priced at ₹1599, ₹1299, and ₹899. Delivery timelines may vary based on location and courier availability.
📦 Order Tracking
A tracking link will be sent to you via email or WhatsApp once your order has shipped. You can monitor your shipment in real-time through this link.
🚫 Shipping Delays
Occasional delays may occur due to factors like bad weather, festivals, or high-volume periods. We appreciate your patience and will keep you informed in such cases.
🧾 Incorrect Address Policy
Please ensure your shipping details are accurate before placing an order. We cannot take responsibility for delays or losses caused by incorrect addresses.
🤝 Need Help?
If you have any questions regarding shipping, tracking, or your order status, feel free to reach out to us:
📧 Email: ornatiquepremiumjewellery@gmail.com
📞 Phone/WhatsApp: +91 92533 71903
🏠 Address: #16, Defence Enclave, Boh Road, Ambala Cantt, 133001
We’re here to make sure your Ornatique experience is smooth and satisfying.